Under minimal supervision, a Facets Business Systems Associate Analyst analyzes a wide range of FACETS configuration change requests for the purposes of determining the technical scope of the change, its impact on existing systems configuration, and ultimately the exact nature of the modifications required to implement the change. Such modifications require a thorough understanding and knowledge of relational database theory as well as technical testing methodologies.
Serve as a technical consultant to assigned Health Plan(s) in the evaluation, design, testing, and implementation of required health plan benefit and payment structure changes.
Serve as an internal consultant and subject matter expert to various Service Operations functions on both corporate projects and business initiatives that require FACETS configuration modifications.
Assist Health Plans in management of configuration priorities.
Organize Health Plan configuration changes in a manner that reduces the potential for migration conflict.
Monitor existing system functionality and make recommendations, where appropriate, to maintain acceptable levels of performance, reliability, and end user satisfaction.
Analyze and present business impact analysis for global system changes.
Identify opportunities to create efficiencies through FACETS system enhancements.
As a key contributor, participate in mid-level to complex projects; may also lead projects as needed.
Conduct unit testing of planned configuration modifications prior to User Acceptance Testing and auditing.
Utilize system development lifecycle methodology to implement system changes to production environments.
Create detailed, written technical specifications to both document and promote FACETS system production changes.
Ensure the quality and integrity of work requests though the use of production validation and audit strategies.
Ability to effectively communicate with all levels of the business community, including technical staff, internal non-technical staff, testing teams, and business stakeholders.
Maintain effective, productive relationships with internal and external clients.
Complete all other duties as assigned.
Michael Lenahan
(610) 934-0123
